Always watching. Always on brand. Always selling.
Tideline is the AI operator that sits on top of your Amazon, Shopify, Meta, and TikTok stacks — pausing underperforming ad sets before they burn budget, drafting supplier reorders when stock dips, and replying to every review and support ticket in your own trained brand voice so your team only sees what truly needs a human.
Three live tiles — ad signals, stock at risk, conversations awaiting a human. Sample data is seeded so the loop paints within 60 seconds.
Tideline reads signals from your PIM, warehouse, ad accounts, and help-desk, then writes back into them. No rip and replace — your SKU graph, supplier list, and brand voice stay where they are. The agent is the connective tissue, not a parallel system you have to maintain.
Lean DTC teams burn hours gluing ad ops, demand planning, and customer experience together with spreadsheets and tabs. Tideline runs the loop for you — and only escalates what a human must see.
Tideline reads ROAS, CPA, and creative fatigue signals from Meta, Google, and TikTok every minute. Underperforming sets pause themselves before they bleed budget. Audience overlap and cannibalisation are flagged — not silently tolerated. You get a daily digest; the agent makes the routine decision.
Inventory is pulled from Linnworks, Skubana, Helium 10, or your warehouse PIM. When trending velocity outruns on-hand for any SKU, the agent opens a supplier reorder request using the agreed terms on file and routes it to whoever signs P.O.s in your business. No midnight panic — just the next move.
Each new review and support ticket is triaged by the agent and replied to in the seller's own trained brand voice — pulled from prior answers, the website, and a voice profile you maintain. FTC language, Amazon / Shopify / TikTok policy guardrails, and your escalation rules are enforced before anything is sent. You keep brand consistency at scale; the agent keeps your weekends free.
Inputs from the three workflows feed each other. A paused ad set tells inventory to cool down. A spike in support tickets tells the agent to freshen the daily digest. A stockout silences the next retargeting sprint. Connected, not choreographed.
And what keeps it safe?Anything that touches a refund threshold, a velocity-destroying review, a regulated claim, or a flagged account is surfaced to the operator Slack or email the moment it lands — not at the end of the day. You stay in the loop on the things that move the business.
If yours isn't below, write to the inbox — a real human reads it.
tideline-w8x1yn@polsia.appWrite to the inbox. Tell us your four platforms and your peak-Q4 concerns. We'll be back inside one business day with what Tideline would handle in your first week — and what we leave to you.