Pricing
Three plans. Same AI operator. Pick the one that maps to your team shape.
Every plan runs the same continuous loop — ad signals, supplier reorder drafts, and customer replies in your trained voice. The difference is how many stores you connect, how many platforms you watch, and how strict the tone guardrails have to be.
Plans
Solo
For a single founder running one store on one stack.
$79/ monthly
- One store connection (Shopify, Amazon, or WooCommerce)
- 1,000 curated replies per month — reviews and tickets
- One trained voice profile, one tone guardrail set
- Help-desk replies with Amazon and Shopify policy training baked in
- Daily digest of paused ad sets, stock dips, and held replies
Brand
Most popular
For brand teams running multiple stores with strict voice rules.
$249/ monthly
- Three store connections across Amazon, Shopify, WooCommerce, and TikTok Shop
- 6,000 replies per month with per-store tone guardrails
- Three trained voice profiles — one per brand or sub-brand
- Full policy library: Amazon, Shopify, TikTok Shop, Meta Ads, Google Ads
- Drafts supplier reorders daily against Linnworks, Skubana, or Helium 10
- Watches Meta, Google, and TikTok ad spend together — overlap and fatigue flagged
Studio
For agencies and multi-brand studios running lean teams at scale.
$749/ monthly
- Up to twelve store connections from one Tideline tenant
- Unlimited replies with pooled capacity across every brand
- Up to eight trained voice profiles with strict per-brand guardrails
- Advanced policy library including regulated categories — supplements, beauty, kids
- Klaviyo and Gorgias write-back, plus custom webhook output to your PIM
- Dedicated watch on Meta + Google + TikTok with weekly pacing and budget brakes
- Named operator on the founding team — Slack escalation channel
Compare
What sits behind each plan.
Same product surface — the rows below name the volume, the channels, and the branding controls you unlock at every tier.
| Feature | Solo$79/mo | Brand$249/mo | Studio$749/mo |
|---|---|---|---|
| Volume | |||
| Monthly replies included | 1,000 / mo | 6,000 / mo | Unlimited (fair-use) |
| Overage pricing | $0.18 per reply | $0.12 per reply | Included |
| Ad spend monitored per month | Up to $15k / mo | Up to $80k / mo | Up to $400k / mo |
| Channels | |||
| Store connections | 1 | 3 | 12 |
| Supplier reorder drafts per month | 20 / mo | 150 / mo | Unlimited |
| Help-desk channels | 1 channel | 3 channels (Gorgias, Zendesk, email) | Unlimited |
| Ad platforms watched | Meta or Google | Meta + Google + TikTok | Meta + Google + TikTok + Pinterest |
| Branding controls | |||
| Per-store voice profiles | 1 | 3 | 8 |
| Channel policy library | Amazon + Shopify basic | Amazon + Shopify + TikTok + Meta + Google | Full — including regulated categories |
| Full audit log retention | 30 days | 12 months | 24 months |
Not sure which one?
Train the voice first. The tier can wait.
Onboarding is free and takes a week. Three of your real replies plus a tone preset is all the agent needs to start replying in your voice — you'll know which plan fits before the first invoice lands.